Columbia United Providers "CUP".....
..has focused on serving our members and participating providers since operations began in 1994. We are a licensed health insurance company. CUP is governed by a Board of Directors, which includes medical providers from our local community as well as other community members. Our Board is comprised of a diverse group of leaders with the medical and business expertise to help us best meet the needs of the members and organizations that we serve.
Since 1994 CUP has participated in the State of Washington's Healthy Options managed Medicaid and Basic Health Subsidized programs. We currently serve over 45,000 members in these programs through an extensive participating provider network. Our experience with these programs has provided CUP with expertise in member services, enrollment administration, claims administration and auditing, utilization management including case management and referral authorization, disease management programs, quality programs, insurance finance and performance analysis, provider networks, provider credentialing, and insurance regulation and compliance. Our foundation for performing all of these functions is a significant investment in information systems, which has enabled us to efficiently provide services in a manner more typical of much larger companies, while keeping our focus on the local community that we serve.
CUP also provides utilization management, member services, and claims payment to self-insured employer health plans and to medical groups participating in risk contracts with other insurance entities. We have significant experience with Medicare claims and utilization management as well as self-insured group medical utilization and claims administration. Many of these services include coordination with provider groups beyond our more local Medicaid network.
CUP has a demonstrated record of strong customer service as evidenced by our continued growth and excellent reputation within the local community. Our core mission has always been to facilitate member access to high quality health care services in an effective and efficient manner, and to ensure a strong partnership with our provider community.