The mission of Columbia United Providers (CUP) is “promoting wellness and coordinating access to quality health care in our community.” The goal of the Quality Improvement (QI) Program is to support that mission by “improving the health and satisfaction of health plan members through the delivery of safe, accessible and professional health care services.” The health of our members is important at CUP and each year CUP’s QI Program sets up a plan to improve the safety and quality of the care and services our members receive. This plan is reviewed and approved by the CUP QI Committee and the CUP Board of Directors.
Practice Guidelines assist health care providers and members make decisions about screening, prevention, or treatment of a specific health condition. They do not replace the provider’s advice and instructions, and they are not meant for all members. This website lists various practice guidelines here. They written in an effort to:
- Improve the quality of care
- Improve the appropriateness of care
- Improve cost-effectiveness
- Serve as educational tools
Preventive Health Guidelines
CUP has guidelines for preventive care and for the treatment of several chronic conditions. Review them here.
Every year CUP conducts an annual HEDIS® (Healthcare Effectiveness Data and Information Set) measurement and audit, and reports these findings both nationally and state-wide. Many of the measures focus on preventive care such as immunizations and well child visits. Other measures look at specific care for chronic illnesses, such as diabetes.
If you would like to know more about CUP's Quality Improvement Program, Practice & Preventive Health Guidelines, HEDIS, or other annual reports, please contact the Quality Department by clicking here.