Terms of Use

Please read these Terms of Use carefully. By using this site, you agree to these Terms and Conditions of Use. Your access to this site is subject to the Terms of Use we establish as well as all applicable laws.

Columbia United Providers (CUP) is subject to the federal HIPAA Privacy and Security Rules. As such, we understand and respect the privacy of the healthcare information we receive, use, and disclose.

We consider all of our member information to be PHI (Protected Health Information). Except as otherwise limited by law, User may use or disclose PHI to perform functions, activities, or services for, or on behalf of, CUP members as specified in the Data Sharing Agreement between CUP and User’s business entity.

[Note: For the purposes of this agreement, “User” is defined as anyone who visits the public portion of the website or anyone who logs into the secure portion of the website.]

It is the User’s responsibility to:

Use the CUP website only for authorized purposes, and in compliance with applicable laws
Keep your User name and password secure
Use the CUP site in any way that could damage, disable, overburden, or impair the CUP site or interfere with any other party’s use of the CUP site
Attempt to gain unauthorized access to any information, documents, records, accounts, devices, systems or networks connected to CUP through hacking, password cracking, IP spoofing or any other means.
Advise CUP immediately if you ever suspect (i) that the security of your User ID has been compromised, (ii) that protected health information is being unlawfully used or disclosed, or (iii) that the CUP system has otherwise been compromised.

Services Availability and Limitations:

Columbia United Providers (CUP) will attempt to keep the CUP website available at all times, but availability may be interrupted from time to time for maintenance, repair, upgrade or other activities, due to technical problems, or due to natural disaster or other emergency. The CUP website is intended to be available through all standard commercial Web browsers operating on standard personal computers, through standard commercially-available Internet access. The quality of content presentation and download speeds may vary depending on the software, equipment, and Internet connections used.

Changes to Terms of Use:

Columbia United Providers reserves the right to change these Terms of Use from time to time. We will make reasonable attempts to notify you of changes we think may be important to by posting a notice on this site.
All changes will be effective when published unless a different effective date is specified. Your continued use of the Columbia United Providers Web site after we have posted a change to these Terms of Use will be considered your consent to the change

Limitation of Liability:

Under no circumstances including, but not limited to, negligence, shall Columbia United Providers (CUP) or any of its related, affiliated companies be liable for any direct, indirect, incidental, special, consequential or punitive damages that result from the use of, or the inability to use the CUP website, its content or material. You specifically acknowledge and agree that CUP is not liable for any defamatory, offensive or illegal conduct of any user. If you are dissatisfied with any of the CUP website content or material, or with any of CUP’s terms of use and conditions, your sole and exclusive remedy is to discontinue using this Website.