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CUP will be closing its doors.
Thank you for placing your trust in CUP. It has been an honor to serve you.

Dissolution Notice

Columbia United Providers

On April 22, 2016, Columbia United Providers filed Articles of Dissolution with the Washington Secretary of State and notified the Washington Office of the Insurance Commissioner. The dissolution of Columbia United Providers represents one of the final stages in the process for dissolving Columbia United Providers’ business and affairs.

Paragraph 3 of the revised Code of Washington (RCW) section 23B.14.030 describes Columbia United Providers’ duty to publish notice of its dissolution and request that persons with claims against Columbia United Providers present the claim in accordance with this notice.

Medical Claims

As required by the Washington Office of the Insurance Commissioner, Columbia United Providers will continue to accept medical claims from Medical Providers until all policy liabilities are closed.

  • Timely filing is six months from date of service for contracted providers.
  • Timely filing is twelve months from date of service for non-contracted and some contracted providers.

Medical claims must be mailed to Columbia United Providers, P.O. Box 87400, Vancouver, WA 98687.

All Other Claimants

Your claim together with documentation in support of your claim must be filed with Columbia United Providers by September 6, 2016 at Columbia United Providers, P.O. Box 87400, Vancouver, WA 98687. If you do not file your claim with Columbia United Providers by September 6, 2016 your claim will be barred. That means you will not receive any payment from Columbia United Providers.

The following information must be included in the claim you submit to Columbia United Providers (download a copy of a Known Claim Form here):

  1. Claimant’s Name
  2. Claimant Address
  3. Claimant’s Telephone Number, Fax Number or Email Address
  4. Claimant’s Social Security Number, Tax ID Number or Employer ID Number
  5. The Total Dollar Amount of Your Claim
  6. All Relevant Documentation to Support Your Claim

Claimants must describe, in detail, the nature of their claim and the date that their claim was incurred. Your claim should provide a general description of the known facts to a matured and legally assertable claim or liability against Columbia United Providers or an identification of an executory contract with unmatured, conditional, or contingent claims or liabilities against Columbia United Providers.

If your claim is rejected or diminished, you will have a limited period of ninety (90) days from the effective date of the rejection notice from Columbia United Providers in which to commence a proceeding to enforce the known claim.

If you have any questions about this process or about how to fill out the Known Claim Form, please call Columbia United Providers at 1-800-315-7862 during regular business hours (Monday – Friday, 9:00 AM – 5:00 PM Pacific Time).

Thank you.

Columbia United Providers

Download Dissolution Notice        Download Known Claims Form

For Members


Apple Health Medicaid Plan

Effective January 1st, 2016 CUP’s Medicaid members were transitioned to Molina, or another health plan. Columbia United Providers no longer has any Medicaid members. If you are assigned to Molina and have questions regarding 2016 Medicaid eligibility or benefits, please contact Molina at 800.869.7165.

WA Health Exchange

CUP has discontinued all new or renewal individual health plan coverages in the state of Washington effective January 1st 2016.

United Healthcare Secure Horizons PeaceHealth

If you have questions regarding the United Healthcare Secure Horizons PeaceHealth plan, please contact United Healthcare at 800.533.2743.

PeaceHealth Systems

If you have questions regarding the PeaceHealth Systems plan, for PeaceHealth employees, please contact Quantum at 866.206.7786.

For Providers


Important Notice

April 29th, 2016 is the last day providers can submit claims electronically to CUP. Effective April 30th, 2016 CUP will no longer be accepting electronic claims. Providers will still be able to submit claims and supporting documentation by mail to:

Columbia United Providers
PO Box 87400
Vancouver, WA 98687

Questions? Please call us at 800.315.7862 or email info@cuphealth.com

Contracted providers: Apple Health eligibility for 2015 can be confirmed on ProviderOne

United Healthcare Secure Horizons PeaceHealth

CUP is no longer processing claims for this plan. Please send all claims (including past years) to United Healthcare (UHC).

For questions regarding claims submission please contact UHC at 800.213.7356.

PacifiCare of State WA/SecureHorizons
P.O. Box 30984
Salt Lake City, UT 84130-0984

Peacehealth Systems

CUP is no longer providing services or processing claims for this plan. Please send all inquiries or claims (including past years) to:

HMA
Attn: Lynn Townsend
PO Box 85008
Bellevue, WA 98005

Contact Us


Phone

800.315.7862
TTY Relay: Dial 7-1-1

Email

info@cuphealth.com

Mail

Columbia United Providers
PO Box 87400
Vancouver, WA 98687